MediCall's industry-specific and client-centric services are delivered by a world-class operational team located in the US and Manila, Philippines. We operate service centers, staffed with both US and Philippine licensed nurses,as well as pharmacists and physicians to support a range of clinically focused programs. After developing a clear understanding of our clients' unique clinical needs, IT infrastructure and security requirements, MediCall's US-based client services, IT and project management groups provide support in the development, design, implementation and management of customized solutions.
"MediCall essentially duplicated the best practices of our own nursing teams doing UM, but did it at a 42% cost differential."
-Top 5 Health Plan Client
Our solutions provide:
- Higher levels of quality and consistency in each transaction
- Increased daily productivity levels by an average of 15%
- Reduced operational costs by 35% to 50%
- Optimization of domestic clinical resources to focus on areas of true differentiation
MediCall by the Numbers:
- Over 700 licensed RNs
- All with BS or higher degree
- Operational savings between 35% and 50%
- Meeting turnaround times over 98%
- Meeting quality audit scores over 98%
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