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MediCall's nurses directly interact with
your members via a Live Nurse Chat function that is available 24/7/365.
There are a variety of services that the MediCall nurses can offer
via chat sessions, such as:
- General medical information
- Benefit information
- Formulary information
- Requests for materials to be emailed,
faxed or mailed
This service is a great way for your members
to reach you and get answers to their questions any time of the
day or night.
MediCall Offers:
- U.S. and Philippine licensed registered
nurses
- Dedicated U.S. based client service manager
- Information technology integration
- Utilize clients existing applications
- Utilize MediCall applications
- Combination of multiple applications
- Customized use of clinical protocols
- Expansion of your existing RN resources
- MediCall RN team trained to
your specifications
- Training at Client Facility
- Training at MediCall Facility
- Remote training
- Best-of-breed scripting application technology
- HIPAA compliance
- URAC Core accredited environment
- Multi-level analytical reporting capabilities
- Inbound and Outbound capabilities
- Toll-free access 24x7x365
Copyright © 2009 MediCall. All right reserved.
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