Technology

Technology is at the heart of MediCall's solutions. We offer our clients the option of utilizing our own, state-of-the-art US based IT & telephony infrastructure, or as an option MediCall clinicians are also able to remotely access our clients own internally established platforms, in order to minimize integration costs as well as optimize our clients oversight and quality assurance monitoring.

MediCall's Philippine-based healthcare professionals utilize cutting edge thin-client technology to remotely and securely, as well as transparently, communicate with members of client organizations. By placing our entire databases and communications hardware in the Western United States, MediCall ensures that your data is always securely housed and expertly maintained. Because of this, none of our clients data ever leaves the U.S. All calls and data requests to and from MediCall originate from the continental United States with the latest VoIP technology carrying them across dedicated privately leased circuits to the Philippine contact center.

 

 


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